-Hello, is this the phone store?
+Yes, how can I help you?
-I bought a second hand Iphone yesterday. I charged it, and it opened. But there is a password. I can’t unlock it!
+That’s interesting. Is the wallpaper of the phone different than the original Apple photos?
-Yes, there is a little white dog and a woman on the wallpaper.
+The person that selled the phone must have forgotten to reset it. Bring it to us tomorrow so we can fix the problem.
-Okay. I’ll be there at 6 o’clock if thats fine for you.
+It’s good. Sorry for the problem, have a nice day.
-Goodbye!