7. Marys Hello, it is Mary speaking. How may I help
you?
Jane: I would like to book a room for this
weekend.
Mary: Sure. May I have your full name and phone
number, please?
Jane: Jane Gorgeous. My phone number is
9818273.
es
it
Mary: Your room is booked.
Jane: Thank you so much.
Jane makes a phone call to
A) learn about a bill
B) report an incident
C) make a complaint
D) make a reservation